KPJ Tawakkal Specialist Hospital (KPJ TSH) located in the heart of Kuala Lumpur, is member of the KPJ Healthcare Berhad Group. With a capacity of 200 beds and providing a full range of healthcare services by 70 specialist consultants and supported by over 800 employees, we serve more than 17,000 inpatients and over 180,000 outpatients a year of which approximately 5% are international patients.
With a robust and committed culture of quality in service, KPJ TSH boasts numerous awards and accolades in recognition of excellence in various fields ranging from Health Tourism Recognition Award from Ministry of Health Malaysia, Excellence Award Winners of the MOSHPA (Malaysian OSH Professionals Association) Quality Awards and the KPJ Healthcare Berhad's Best Managed Hospital Award in 2013. Our facility is certified to the ISO9001, ISO14001, OHSAS18001, ISO22000, 5S and Malaysia's MSQH - Quality Management System for Healthcare Facilities Certifications.
Read more about our Awards and Accolades on our website at http://www.kpjtawakkal.com/about-us.php
As a preferred private healthcare provider among Malaysians, KPJ TSH has been expanding its horizons by providing this same level of professional and warm healthcare service to International Patients. Since 2010 we have launched an International Patient Centre (IPC) at our hospital. This facility is available virtually through our website at http://www.kpjtawakkal.com/international-patient-centre.php as well as through a full-fledged operating IPC at our facility, served by dedicated and professional personnel that are fully equipped to serve the varying needs and expectations of International Patients.
Read more about our International Patients Centre on our website at http://www.kpjtawakkal.com/international-patient-centre.php
As we aim for excellence in all disciplines of healthcare services, we have distinguished ourselves through a state of the art and first of its kind in Malaysia - the KPJ TSH Orthopaedic Centre of Excellence.
The Preferred Healthcare Provider
Deliver Quality Healthcare Services
- Ensuring SAFETY
- Delivering service with COURTESY
- Performing duties with INTEGRITY
- Exercising PROFESSIONALISM at all times
- Striving for CONTINUOUS IMPROVEMENT
2015: Certified with ISO 22000: 2005 Food Safety Management System Certification by TUV Rheinland Malaysia
2015: Won Gold Award for 40th International Convention on Quality Control Circles (ICQCC) Koreanby Korean Standards Association (KSA)
2015: Winner of KPJ Talent Management Award 2015
2015: 1st International Conjoint Nursing Conference at Dhaka, Bangladesh – "Safe Nurses For Safe Community – KPJ Tawakkal won 1st& 2nd place for poster presentation category
2014: Received 4 Year Accreditation Status for 2nd Cycle of MSQH
2014: MPC Regional Convention Team Excellence 2014- ICC Category (Gold Award) (May 2014)
2011: Member of the Malaysia Healthcare Travel Council (MHTC), Ministry of Health Malaysia
2011: Integrated Management System (IMS) Certification from TUV Rheinland (M) Sdn Bhd. Consists of ISO 9001: 2008, ISO 14001: 2004 and OHSAS 18001: 2007)
2011: Winner of APHM (Association of Private Hospitals of Malaysia) Scientific Poster Competition
2010: Fully Certified with MS ISO 9001: 2008
2010: Five Star Service Award from Focus Learning Consulting SdnBhd (Category Best Caring & Understanding Award, Category Best Confidence & Spontaneous Award and Category Best New Team)
2009: Winner of Productivity Award 2008 in Open Category from Malaysia Productivity Corporation (MPC)
2009: Winner of MOSPHA OSH Excellence Award 2008 / 2009 by Malaysian Occupational Safety and Health Professional Association
2009: Received Health Tourism Recognition Award from Ministry of Health
2005: Halal Certification from JabatanKemajuan Islam Malaysia
2004: Winner of National Human Resource Excellence Award by Malaysian Institute of Human Resource Management Executive Search Sdn. Bhd.
2003: Certified with MS ISO 9001: 2000 by SIRIM QAS International Sdn. Bhd.
1998: Certified with MS ISO 9002: 1994 by SIRIM QAS International Sdn. Bhd.
Since 1997, KPJ Tawakkal hospital has been the recipient of several local and international certificates and awards. The recognition is briefly described below:
First Private Hospital to Obtain Certification to 4 International Standards from TUV Rheinland
KPJ Tawakkal is the first private hospital to have obtained certification to four International Organization for Standardisation (ISO) standards from TUV Rheinland (M) Sdn. Bhd. -IMS (ISO 9001, ISO 14001, OHSAS 18001 & ISO 22000).Itsemphasizescustomer satisfaction,aim to minimize environmental pollution, compliance with SHE legislations, safety and well being of the workers / visitors and food safety of our patients.
Second cycle of MSQH Accreditation
KPJ Tawakkal has been accredited for the 2nd cycle of MSQH in 2014 after a successfulsurveynotingcomplianceto a total 31 service standards of the 4th edition Malaysian Accreditation Hospital Standards. The survey covered topics from Management to Clinical Consultants, Nursing, Clinical Support and Non Clinical Support Services.
Elite Member for MHTC (Malaysia Healthcare Travel Council)
KPJ Tawakkal has been appointed as an ELITE MEMBER of MHTC for the promotion of healthcare travel and providing approved services licensed by the Ministry of Health effective from 1 July 2015 to 30 June 2017. KPJ Tawakkal has been as MEMBER of MHTC since January 2009.
Winner of MOSHPA OSH Excellence Award 2008 / 2009 by Malaysian Occupational Safety and Health Professional Association
Safety and Health always is the key factors for hospital operation. Occupational Safety and Health Committee (SHC) played an important role in the management of safety and health in hospital. Employer and employeerepresentative give feedback and suggestion to improve and manage safety and health at workplace.
1stKPJ Healthcare Berhad ICC Team to Win Gold Award at ICQCCKorean
KPJ Tawakkal's 1st ICC team with the team name Handy Star has won the GOLD award at the 40th International Convention on Quality Control Circles (ICQCC) in Korean by the Korean Standards Association (KSA) on October 2015 by designed and built an Orthopaedic Hand Exerciser.
Finalist of Quality Management Excellence Award (QMEA)
Ministry of International Trade and Industry (MITI) has assessed seven aspects of hospital management and leadership which inclusive of top management, human resources, quality data, staff, supplier, customer and processes. KPJ Tawakkal has demonstrated an exceptional hospital management and leadership to have made it as a finalist.
KPJ Best Managed Hospital Award
Among 25 competing KPJ hospitals throughout Malaysia, by assessing clinical outcome, customer satisfaction, stock management and financial management, KPJ Tawakkal won the KPJ Best Managed Hospital award in 2013.